Home FAQ

Can’t find what you need? Contact us or email support@a5autos.com.

Getting started

What is A5 Autos?

A5 Autos is a car marketplace where you can browse vehicles for sale or rent, compare listings, contact sellers, and publish your own ads. You can use it on a5autos.com or in the A5 Autos app for iOS and Android. We connect buyers and sellers; we are not the seller of the vehicles listed.

Do I need an account to browse cars?

No. You can search and view listings on the website without signing in. An account is required for features such as saving favorites, comparing cars, posting listings, Process to Buy requests, and managing your dashboard.

How do I create an account?

On the website, click Register and complete the form. In the app, go to Profile and sign up, or use supported sign-in options where available. You can reset your password via Forgot password if you forget it.

What is the difference between the website and the app?

Both use the same listings and accounts. The website is ideal for desktop browsing and detailed research. The app adds mobile-first navigation (Buy and Rent tabs), recent views, Discuss Car AI, and opening shared listing links directly in the app. Choose whichever fits how you shop.

Buying and browsing

How do I search for a car?

Visit Find cars on the web or use Search / Buy / Rent in the app. Filter by brand, budget, fuel type, mileage, and more. Each listing has a detail page with photos, specifications, features, price, and seller contact options.

How do favorites and compare work?

Sign in, then save listings to Favorites or add them to Compare to review specs side by side. On the web, use your account menu; in the app, open Favorites or Compare from your profile or listing screens.

How do I contact a seller?

On a listing page, use the seller’s phone, email, or WhatsApp (when shown). A5 Autos does not handle payment between you and the seller unless we offer a separate service and say so clearly. Always verify the vehicle in person or through a trusted inspection before paying.

What is Process to Buy?

Process to Buy lets you submit a request related to purchasing a specific listing—for example legalization or transport assistance. You can start it from the listing on the web or in the app. Submitting a request does not reserve the car; the seller and any service providers handle next steps with you directly.

Someone shared a car link with me — how do I open it?

Links look like https://a5autos.com/find-cars/your-car-slug. Open the link in your browser to see the listing on the web. On a phone, you may see a prompt to Open in app if A5 Autos is installed. In the app, the same listing opens on the car details screen.

What does a verified seller badge mean?

Verified sellers (individual or organization) have submitted information we reviewed. The badge helps you identify reviewed profiles but is not a guarantee of vehicle condition, legal title, or future behavior. Always do your own checks before buying.

Selling and listings

How do I list my car for sale?

Sign in, then use Add car on the web (add listing) or the sell option in the app. Enter vehicle details, upload photos, set price and location, and submit. Listings may be reviewed before they go live (status: pending, active, etc.). Manage ads from your dashboard or My listings in the app.

Can I list a car for rent?

Yes. Choose a rent listing when creating an ad and set daily, weekly, or monthly rates where applicable. Rent listings appear in the Rent section of the app and in rent-related search on the platform.

How do I edit, pause, or mark a listing as sold?

Open My listings (web dashboard or app), select the vehicle, and use edit, pause, or status actions. Keeping listings up to date helps buyers and avoids wasted inquiries.

How do I apply for seller verification?

In the app, go to Profile and follow Apply for verification (or the equivalent option on the web). Submit the requested documents and information. We will review your application and update your profile status.

Mobile app

Where can I download the A5 Autos app?

Search for A5 Autos on the Apple App Store or Google Play. Make sure you install the official app published under our developer account.

What is Discuss Car AI?

On a car details screen in the app, you can ask questions about that listing and get AI-assisted answers based on the listing data. Answers are for general information only—always confirm important details with the seller and qualified professionals before you decide.

Which languages does the app support?

The app supports multiple languages. Change language in app settings (Profile → language). Listing descriptions may appear in the language the seller entered; some labels and UI text are translated by the app.

Account, privacy, and security

How is my personal data used?

We use your data to run accounts, listings, favorites, and support. Read our Privacy Policy for full details on collection, storage, and your rights.

How do I delete my account?

Follow the instructions on our Delete account page or contact support@a5autos.com. Deletion may be subject to retention required by law or legitimate business needs (for example fraud prevention).

Where can I read the full terms?

Our Terms & Conditions apply to the website, app, and related services.

Help and support

How do I report a problem or suspicious listing?

Use our contact form or email support@a5autos.com. Include the listing link, screenshots if possible, and a short description. We investigate abuse, fraud, and technical issues as quickly as we can.

Does A5 Autos charge buyers a fee?

Browsing and contacting sellers through the Platform is generally free for buyers unless we announce a specific paid feature. Any fees for optional services (such as featured listings for sellers or Process to Buy–related services) will be shown before you confirm.

Last updated: June 01, 2026

image

2017 BMV X1 xDrive 20d xline

  • 72,491 km
  • Diesel
  • Automatic
image

2017 BMV X1 xDrive 20d xline

  • 72,491 km
  • Hybrid
  • Automatic
Compare